When do we use this?
This article explains how to log out of the OPS-COM App at the end of every shift
It is very important that the tablets are shut down properly at the end of every shift. This ensures that the OPS-COM software is secure (a password is required to log back into the software) and that all of the information recorded from that shift has been properly synchronized with the main database (i.e. uploading of violations and new vehicles created during your session).
1. Before logging off the OPS-COM software, ensure that the tablet is in an area where it is getting an internet connection.
2. Tap on the Application Logout option (second option from the bottom).
3. This will bring up a pop-up message asking the user to confirm that you do want to log off the program. When you select the OK option, the program will automatically synchronize all data with the main database before closing the program.
Note, the synchronization with the main database can take up to 15 minutes to complete. If you log off in a location that does not have internet access, the software will be secure (a password is required to log back into the software) and the data will be saved locally on the tablet, but the data will not be synchronized with the main database (tablet users should make the administrators aware of this). In this case, users will want to ensure a synchronization occurs when they sign into the OPS-COM program.
If you receive an error message, or if it seems like the data was not synchronized, users can force a synchronization using the Synchronize Data option. Users can also confirm the data has been replicated to the main database by checking the option for Replication Status.
4. When you log off the program will automatically go back to the sign in screen.