Skip to end of metadata
Go to start of metadata

When do we use this?

OPS-COM Admins are now able to generate a report showing a summary of all billing by date and by lot. This is different from the Payment reports. Items that show up here have been invoiced only. They may not have been paid. This is done using Invoice Search functionality.

Permit Invoicing

Searching for an Invoice

  1. Click Allocations > Invoice Search

  2. The 'Search for Invoices' screen displays.  You can search for a specific invoice or for an invoice issued during a range of dates. You can also eliminate canceled or paid invoices from the search parameters.

    In this case we are searching for a date range.

  3. Click on an invoice number to see a copy of the invoice that will be sent to the client. 

    Note: If you wish to print this you can right click and print it out of your browser. You can also print to a PDF if required.

  4. You can also export this report to Excel. This will show you the revenue for a selected date range by Lot.

Re-Sending an Invoice

When do we use this?

It is also possible to re-send an invoice if the client requests a second copy sent.
If for example the client mistakenly deleted the email, the admin has the ability to search up the original invoice and send it again.

In our sample here we are looking for an invoice for Voula Costa.

  1. To do so there are two different methods. You can find the invoice in the user's profile under History or you can search for the invoice through the Search Invoice utility.

  2. Firstly let's search the user in question: In this case using the last name Costa.

  3. Click on the username to access the user's profile.

  4. Once in the user's profile hover over History and click on All Records to access the list of this user's transactions.

  5. Locate and click on the invoice number that you wish to resend.

  6. Once in the invoice preview you will notice the Re-Send Email button. Click on this button to re-send the invoice.

  7. The invoice will be re-sent. In the sample below there is an original invoice send as well as a re-send. Notice the email title for the re-send has a prefix added indicating this is a Re-sent invoice.

  8. As mentioned above you can also find the invoice you wish to resend using the Invoice Search tool. To do so access the tool under the Permits menu.

    Hover over Permits and click on Invoice Search in the drop down menu.

  9. In the search criteria window enter the Invoice Number in question and click search. In this case Invoice Number 1018.

  10. From the resulting search result click on the Invoice Number to access the Invoice Preview Window

  11. The process after this point is identical to step 6 and 7 above.

  12. The Re-Sent Invoice will look identical the original invoice format:

Printing From Emailed PDF

  1. It is important to note that in order to print this PDF document you should follow these next steps

  2. You must first navigate to the email of the invoice in the client email where you will find an attachments link circled below

  3. After opening the attached PDF file you will be brought to the file opened in the web browser.

  4. If you print form here you will receive a cut off version of this PDF. In order to prevent this you should download the file by pressing this button:

  5.  Save it to your preferred location and open it with the PDF reader of your choosing

  6. From here you just print the invoice like you would a normal document ensuring that the print scale is set to 100%

OperationsCommander parking and security management platform