1. Hover over the Violations icon and click 'Appeals' and then select 'Appeals Report'.
2. The 'Appeals Management - Awaiting Resolution' page is displayed.
3. Click 'View' beside a person's name to get details on that appeal. The 'Appeal Management - View Details' screen displays.
If you click the person's username, you will be taken to the 'Edit User Profile' page. If you click the ticket number, you will be able to view the 'Violation Information' page.
All information on the appeal is displayed. The user history is displayed as well as user and vehicle information.
Click the 'Action Taken' picker and choose to Uphold, Reduce or Cancel this violation. In this example, 'Reduce Violation' has been selected and a new fine amount is entered. In the box for 'Comments to Send to Appellant', enter your comments regarding your appeal decision.
Click the 'Submit' button when finished to process the appeal and to email the user.
This is an example of the email that will go to the user.
4. Alternatively, you can follow steps taken from the 'Edit a Violation as an Administrator' page excerpted below: