Skip to end of metadata
Go to start of metadata

When do we use this?

Sources are used to further define Dispatch Categories, and can be added/edited/removed using the steps outlined on this page

A source is the way a report/complaint/incident is reported to Dispatch - example: An individual reports suspicious activity to dispatch by phone (phone being the source of how the information was received)

  1. Click Admin OptionsDispatch and Sources.
  2. The Dispatch Category Link Administration page will display. From here, you can add, edit, and/or delete Source Names, and Categories as needed.
  3.  To add a new source: 
  • Scroll to the bottom of the Dispatch Category Link Administration page. Select the blank text box and type in the name of your new source.
  • Select the categories that should be linked to this source from the connected drop-down menu. 
  • Note: If you want to select all categories when you create this new source, you may left-click on the first category in the list (which will show up highlighted in blue once selected) and scroll down to select all. 
  • Click on Insert Newto add your new source, and the selected category links. 

4. To edit a source:

  • Choose the source you wish to edit from the list of sources (found on the Dispatch Category Link Administration page). 
  • Make the desired changes to the textbox (source name) and categories selected, then click Update to save. 

5. To delete a source: 

  • Find the source you wish to delete in the list of sources, then click the Delete button, found on the right-hand side of the page. 
  • A confirmation pop-up will appear. Click OK to confirm the delete, or click Cancel to return to previous page.

On this page, there is a link that will take you to Add/Edit Dispatch Category, found at the top of the page. Using this link will open the Dispatch Category Administration page.

For more information on how to add/edit a dispatch category, read the article on Categories, found here.

 

 

 

OperationsCommander parking and security management platform