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When signed into the OPS-COM Admin Portal, users have the ability to launch a help desk ticket. This service should only be used for non-critical tickets. For launching a critical ticket, please refer to this article.

  1. Click the 'Chat' icon at the bottom right of any corner of any OPS-COM page.
  2. Click the Icon to launch an in-app chat window. Click Start a conversation to start the chat.
  3. Depending on the nature of your request you will get a response back from OperationsCommander Support within 1-24 hours.