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OPS-COM supports the use of vanity URLs to keep your branding consistent for all your clients. This is a simple process. Not all service levels include this option and there could be fees associated with the setup.

Please contact your Sales Representative for more information at sales@ops-com.com.

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Purchase Your Domain

We can work with any legal and registered domain that you own or have control over. |
Most clients will already have a domain they wish to use.  Setup is quite simple and involves pointing a subdomain at our server.
The resulting subdomain URL will be the final URL you will give to your clients.

Domains and subdomains cannot have spaces, are limited in size and are case-insensitive.

Example of a registered domain:  yourdomain.com
Example of an OPS-COM service subdomain:  parking.yourdomain.com

* subdomain can be any combination of A-Z, 0-9, and hyphen
* domains and subdomains are not case-sensitive

Sample DNS Setup

Option

Format

DNS Entry

Notes

1

yourdomain.com

@ CNAME production-lb.ops-com.com.

point entire domain to OPS-COM servers

2

parking.yourdomain.com

parking CNAME production-lb.ops-com.com.

point subdomain to OPS-COM servers

Resulting URLs

1. Domain

Option #1 - Domain

- point entire domain to OPS-COM

It would look like this for the user portal - https://yourdomain.com
And the admin portal would be -https://yourdomain.com/admin

2.

Option #2 - Subdomain

- point subdomain to OPS-COM

It would look like this for the user portal - https://subdomain.yourdomain.com
And the admin portal would be -https://subdomain.yourdomain.com/admin


How Does it Work

We supply details to you so that you can add a CNAME record to your DNS.
Once DNS is updated and a secure certificate is installed the domain will be active on our servers.

Certificate Registration

We use Let's Encrypt for SSL communication.
Once your subdomain is pointed at our servers, the certificate can be requested.

Contact Support

Email support@ops-com.com to let us know what you would like to use as your registered subdomain. 


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Note

They need to purchase this service. Make sure that sales@ops-com.com is aware this is being requested.


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# ** Copy this to the client, their technical staff will know what it means
#  ---------------------------------------------------

Add CNAME record to DNS:
<subdomain or @>   CNAME  production-lb.ops-com.com.

#  ---------------------------------------------------

# subdomain = their subdomain
# @ = root domain (no subdomain)

# production-lb.ops-com.com = 64.26.136.21 
# Best to point to the FQDN since the IP could change in the future

OLD NOTES:
Last time we told Dryden they need to point 
parking.dryden.ca  to  64.26.136.21
Double check with Robin and Paul before giving this information to a client.