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When do we use this?

OPS-COM now allows System Owners and Administrators the ability to setup roles that will restrict access to information and features in OPS-COM. Roles are a group of permissions that are bundled and assigned to a set of users. For example, you may wish to create a role for Patrol Officer. You will set the permissions for this role and assign users the role of Patrol Officer when you would like to grant them permissions that match that job. Users can be assigned multiple roles. For a step by step guide to setting up Roles, click here.

For a quick overview video, CLICK HERE

Below you will find a list of all Permissions currently available for you to assign to different roles. It is important to note that not all permissions are stand-alone. Some permissions are dependent on others to function correctly.


User Management Permissions

Permission NamesDescription
View UsersAllows the admin user to view, but not change, the users in the system. User Search functionality is enabled.

Edit Users

Allows the admin user to edit users in the system including new User Registration.

This should be used with the 'View Users' permission.

  • If 'View Users' is enabled, Admins can see the user history including Permits and Violations issued (but not the details) and any payments outstanding for this user.
  • If 'View Users' is not enabled, Admins can only use the User Registration portion and cannot search for existing users.

Delete User Aliases

This permission allows users to Update User Aliases. It cannot be used without 'View Users' and 'Edit Users' turned on.

Edit Vehicle Information

Allows Admin to update vehicles and view the vehicles history. Admins can also do a Plate Search from the User Management menu. In addition, Admins can see the DNTT reports.
Edit FormsAllows Admins to create, update and view forms.
ViewFormsAllows Admins to view all forms, and see the user-submitted entries of forms. Users cannot create or edit forms without the 'Edit Forms' permission.
Clear Alarms on User ProfileAllows Admins the ability to update and clear alarms on the user's profile. This must be used with 'View Users' and 'Edit Users' permissions enabled.
Send Bulk EmailAllows Admins to send email messages to various groups of Users

Locker Permissions

Permission NamesDescription
Building AreasAllows the Admin user to view buildings and building areas and add buildings and building areas. You must use this with the 'View Lockers' permission.

View Lockers

Allows the Admin to view lockers and look at locker history. As well the Admin can see lockers awaiting payment.

Edit Locker Information

Allows users to edit the locker information

Allocate Lockers

Ability to allocate locker numbers to a building area.
Edit Locker AllocationsAllows creation and editing of locker sales windows, allows Admin users to view active locker sales window

Allocation Locker - Single

Admins are able to add new buildings and building areas, able to create and update certain lockers. You must have 'View Lockers' enabled to use this permission effectively.

Parking Permissions

Permission NamesDescription
Pricing & Lot Administration

Allows Admins to create and edit lots

This permission will not work by itself. The Admin must also have the following permissions:

  • View Permits
  • Edit Permits
  • Allocate Permits
  • Edit Permit Allocations
View PermitsThis allows the Admin to view Permit records, do Permit Switches and to view waiting lists
Edit PermitsThis allows the Admin to edit Permit details. This permission allows access to most functions that relate to permits.
Allocate PermitsGrants the ability to allocate permits to different lots. This permission will also grant all privileges of the 'View Permits' permission.
Edit Permit AllocationsAllows access to edit the Permit Allocation Sales Window and the Active Permit Sales Window
View Access CardsAllows the Admin to view Access cards. This will not work without the 'View Permits' permission enabled as well.
Edit Access CardsAllows the Admin to edit Access cards. This will not work without the 'View Permits' permission enabled as well.
Add Access CardsAllows the Admin to add Access cards. This will not work without the 'View Permits' permission enabled as well.
Prorate Permit PurchasesAllows the Admin to prorate permit purchases for the enduser. This cannot be used without 'User Management' permissions and 'Edit Permits' enabled.
Create Temp Permit EntriesAllows Admins to use the Parking Validation utility. Please note, further user setup is required to use this utility. Refer to this wiki article.
OperationsCommander parking and security management platform
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