When do we use this?
OPS-COM now allows System Owners and Administrators the ability to setup roles that will restrict access to information and features in OPS-COM. Roles are a group of permissions that are bundled and assigned to a set of users. For example, you may wish to create a role for Patrol Officer. You will set the permissions for this role and assign users the role of Patrol Officer when you would like to grant them permissions that match that job. Users can be assigned multiple roles. For a step by step guide to setting up Roles, click here.
For a quick overview video, CLICK HERE
Below you will find a list of all Permissions currently available for you to assign to different roles. It is important to note that not all permissions are stand-alone. Some permissions are dependent on others to function correctly.
User Management Permissions
|View Users||Allows the admin user to view, but not change, the users in the system. User Search functionality is enabled.|
Allows the admin user to edit users in the system including new User Registration.
This should be used with the 'View Users' permission.
Delete User Aliases
|This permission allows users to Update User Aliases. It cannot be used without 'View Users' and 'Edit Users' turned on.|
Edit Vehicle Information
|Allows Admin to update vehicles and view the vehicles history. Admins can also do a Plate Search from the User Management menu. In addition, Admins can see the DNTT reports.|
|Edit Forms||Allows Admins to create, update and view forms.|
|ViewForms||Allows Admins to view all forms, and see the user-submitted entries of forms. Users cannot create or edit forms without the 'Edit Forms' permission.|
|Clear Alarms on User Profile||Allows Admins the ability to update and clear alarms on the user's profile. This must be used with 'View Users' and 'Edit Users' permissions enabled.|
|Send Bulk Email||Allows Admins to send email messages to various groups of Users|
|Building Areas||Allows the Admin user to view buildings and building areas and add buildings and building areas. You must use this with the 'View Lockers' permission.|
Allows the Admin to view lockers and look at locker history. As well the Admin can see lockers awaiting payment.
Edit Locker Information
|Allows users to edit the locker information|
|Ability to allocate locker numbers to a building area.|
|Edit Locker Allocations||Allows creation and editing of locker sales windows, allows Admin users to view active locker sales window|
Allocation Locker - Single
|Admins are able to add new buildings and building areas, able to create and update certain lockers. You must have 'View Lockers' enabled to use this permission effectively.|
|Pricing & Lot Administration|
Allows Admins to create and edit lots
This permission will not work by itself. The Admin must also have the following permissions:
|View Permits||This allows the Admin to view Permit records, do Permit Switches and to view waiting lists|
|Edit Permits||This allows the Admin to edit Permit details. This permission allows access to most functions that relate to permits.|
|Allocate Permits||Grants the ability to allocate permits to different lots. This permission will also grant all privileges of the 'View Permits' permission.|
|Edit Permit Allocations||Allows access to edit the Permit Allocation Sales Window and the Active Permit Sales Window|
|View Access Cards||Allows the Admin to view Access cards. This will not work without the 'View Permits' permission enabled as well.|
|Edit Access Cards||Allows the Admin to edit Access cards. This will not work without the 'View Permits' permission enabled as well.|
|Add Access Cards||Allows the Admin to add Access cards. This will not work without the 'View Permits' permission enabled as well.|
|Prorate Permit Purchases||Allows the Admin to prorate permit purchases for the enduser. This cannot be used without 'User Management' permissions and 'Edit Permits' enabled.|
|Create Temp Permit Entries||Allows Admins to use the Parking Validation utility. Please note, further user setup is required to use this utility. Refer to this wiki article.|
Allows the Admin to see information about violations including, basic user details and details of any payments.
|Edit Violations||Allows the Admin to search for violations. This permission requires 'View Violations' to see the details.|
|Edit Violation ticket number||Grants the ability to edit a violation number if you also have the 'View Violations' permission|
|Display as Ticket Writer||Grants the ability to be a ticket writer on the Handheld or the Web if the Admin also has the 'Add New Violations'|
|Add New Violations||Allows the Admin to issue a violation. The Admin must have the 'Edit Vehicle Information' permission found in the User Management section|
|Grant Violation Appeals||Gives the ability to manage Appeals and grant them. The Admin must have the 'View Appeal Reports' permission as well.|
|View Appeal Reports||Allows the Admin to view Appeal reports for different officers. Admins must also have the 'View Violations' and 'Edit Violations' permissions.|
|Issue / View Violation Notices||Allows the Admin the ability to issue and View Violation Notices.|
|Manage Collections||Grants the ability to manage the collections process for violations.|
|View Violation Reports||Allows the Admin to view financial and statistical reports regarding violations. Admins must have the 'View Violations' permission as well.|