DO NOT update or uninstall the software if the ViolationTransfer and/or VehicleTransfer tables contain data. You can view this under Replication Status.
These tables must be replicated to the server first to avoid data integrity issues. To do so, run a successful sync.
This must be done even if you are planning to immediately reinstall the software.
On the device Apps screen, locate the Google Play Store app.
Tap to open the app and search for operationscommander or opscom
Tap the icon to start the install / update process.
If you see a button labelled Install you are doing a fresh install or re-install.
If you see a button labelled Update you are doing an in place update of the software.
|In most cases, an update will not disrupt your existing data but it is always wise to do a full data sync before proceeding with any kind of update.|
Select the button to proceed.
At the install/update stage, permissions relate to the access granted by the operating system to the application.
This settings window will pop up to allow access to integrated apps on the handheld device.
In newer tablets, permissions will be displayed during initial startup of the application.
It is important to grant access for the software to work correctly.
|A pop-up will appear when the shortcut is created.|
To launch the application, use the Open button, or go to the device's main screen and start the app from the shortcut.
To use this software, your user profile must have the OPS-COM "Wireless handheld" permission.
If your account login does not work, please contact the OPS-COM high-level administrator for your organization.
This is accessed through, System Config > Manage Roles